IF YOU HAVE PROBLEM SENDING AND RECEIVING EMAIL VIA OUTLOOK EXPRESS, MS OUTLOOK OR OTHER 3rd PARTY EMAIL APPLICATION. PLEASE READ ON THIS ARTICLE.

According to the TM Net Latest News, Telekom Malaysia Berhad is blocking all SMTP traffic or port 25 for all out going emails from dynamic IP addresses. Due to the spamming activities by a small group of users, many anti-spam organizations have blacklisted a large number of IP addresses from TM’s network.

As a result, many TM Net users unable to send emails from Outlook Express/MS Outlook or any POP3 mail application (Webmail are not effected), for this we would like to inform to all Corporate.com.my client (TMnet And Streamyx Subscriber Only) to change the SMTP Port to new port 587 (For Linux Hosting Package) or port 587 (For Windows Hosting Package).

HOWEVER IF YOUR EMAIL OUTGOING AND RECEIVING IS STILL WORKING NORMALLY, IT IS UP TO YOUR TECHNICAL ADMINISTRATOR WHETHER TO CHANGE TO THE NEW SETTING.

Download latest incoming and outgoing POP3/SMTP configuration given by TM Net Officials as of 15 January 2008 (in PDF file).

Official News from TM.Net (Download PDF Here)

1. Setting up SMTP proxy for Email Clients (Download PDF Here)
2. Setting up Incoming Port 587 for Email Clients (Download PDF Here)
3. Setting up Relay Server Exchange for Advance Own IT Administrator (Download PDF Here)

News Update#3: 15/01/2008 05:36 PM
(TMnet And Streamyx Subscribers Only)

TMnet has just announce that with effective from 15th January 2008, TMNet will block Outbound SMTP traffic or port 25 for all out going e-mails from dynamic IP addresses as part of its Anti Spam activities. This affects most of the Streamyx Broadband users in Malaysia. This will be done in phases, starting in the Klang Valley area before being implemented nationwide.

You can read TMnet official announcement at:
http://www.tm.net.my/tmnet2006/contents/corporate/news_details.cfm?id=1412&type=News&pg=1

Therefore, please check and make a changes to your POP3 Mail Application as below instructions:

Outlook Express/MS Outlook (POP3):
TMnet And Streamyx Subscribers Only:

Incoming Mail Server: mail.your_domain_name.com
Outgoing Mail Server: mail.your_domain_name.com

Incoming Mail Server Port: 110
Outgoing Mail Server Port: 587

For security reason, You must enable SMTP Authentication

Others ISP:

For both incoming and outgoing mail please use:

mail.your_domain_name.com

Incoming Mail Server Port: 110
Outgoing Mail Server Port: 25 or 587 (Linux Hosting Package) and 587 (Windows Hosting Package)(If your ISP block port 25)

For security reason, You must enable SMTP Authentication

If you have any further enquiries, please feel free to contact us.

News Update#2: 07/12/2007 05:43 AM
(TMnet And Streamyx Subscribers Only)

Effective 3 December 2007, TMnet will block OUTBOUND Simple Mail Transfer Protocol (SMTP) traffic or port 25 for all out going e-mails from dynamic IP addresses. Therefore, please check and make a changes to your POP3 Mail Application as below instructions:

Setup process prepared by TM.net to http://webmail.tm.net.my/info/proxy.html
or download PDF copy here: Setting Up SMTP Proxy for Email Client.pdf.
Read TM.net news announcement on this policy action here:

http://www.tm.net.my/tmnet2006/contents/corporate/news_details.cfm?id=1411&type=News&pg=1
or download PDF copy here. TM Net - Newsroom - 3dec07 - SpamPolicy.pdf 
Please click on the more link to read the details instructions on how to make such changes.

Outlook Express/MS Outlook (POP3):

Incoming Mail Server: mail.your_domain_name.com
Outgoing Mail Server: smtp-proxy.tm.net.my
Incoming Mail Server Port: 110
Outgoing Mail Server Port: 25
You must disable SMTP Authentication

Others ISP:
For both incoming and outgoing mail please use:
mail.your_domain_name.com
Incoming Mail Server Port: 110
Outgoing Mail Server Port: 25 or 26 (Linux Hosting Package) and 587 (Windows Hosting Package)(If your ISP block port 25)
For security reason, You must enable SMTP Authentication

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